Quality management

By dint of our adherence to the National Quality Development programme (ANQ), we measure different indicators throughout the year, such as:

  • patient satisfaction
  • repeat operations
  • rehospitalizations
  • falls and pressure ulcers
  • nosocomial infections
  • the register of orthopaedic implants

A reference framework for the various forms of vigilance has also been set up in respect of those aspects where the requirements are greatest:

  • medical device vigilance
  • haemovigilance (swissmedic)
  • pharmacovigilance (swissmedic)
  • hospital hygiene (in accordance with current West Switzerland HPCI standards)

The Clinic also has an ad hoc committee that coordinates the application of the quality and risk management programme to ensure your safety at the highest level.